CHIA SUAN CHONG
I specialize in interactive workshops that develop better communication and interpersonal skills, and more effective collaboration.
In my book Successful International Communication, I presented my ADAPT model as a framework for diversity management and dealing with intercultural conflict.
Some of the books and courses I have been involved in developing and writing include:
- VOICES – an integrated seven-book English course for young adults and adults, National Geographic Learning.
- Cert ELTD and Cert PT – a level 6 Trinity-accredited 120-hour online teaching training course, Pearson.
- Successful International Communication, Pavilion Publishing.
Chia manages to combine consummate professionalism with a real warmth and ease of manner. She speaks and writes with conviction and flair, drawing on the interpersonal communication strategies to always make an active and valuable contribution to concept and development discussions and to elicit the best from others.
Rachael Gibbon, Publisher at National Geographic Learning
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Chia is a very skilled communicator and a wonderfully engaging coach; she is very easy to listen to and is also very perceptive and a great listener. Her course really brought us together as a team.
Irina Schmidt, Metaphacts
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